All “Alexander Shorokhoff” watches are produced in Alzenau, Germany. An elaborate outgoing inspection and certification by the watchmaker themselves guarantee the highest quality. The service is carried out by trained personnel with many years of experience in the watch industry. Alexander Shorokhoff” watches are high-quality mechanical timepieces with:
– precisely regulated, refined, hand-engraved movement.
– curved sapphire crystals
– High-quality stainless steel or gold cases with glass back
– 5 atm water resistance (some models – 3 atm)
– Additional functions for various models
Every watch sent in for repair is checked by the watchmaker, after which a cost estimate is submitted. Once the cost estimate has been confirmed, the watch will be repaired and delivered as quickly as possible (within 10 working days).
All watches of the brand “Alexander Shorokhoff” have a 2-year guarantee.
All customers of Alexander Shorokhoff Uhrenmanufaktur GmbH are entitled to many years of service and information regarding the execution of a repair or replacement. We have service centers worldwide.
Of course, an overhaul or repair is necessary if the watch no longer functions properly. Under normal use, a comprehensive overhaul is normally only necessary after about 3 years. However, in terms of water resistance and the crown, a repair or inspection is urgently required after just one year, especially if the watch is worn regularly.
During partial repair, for example
– replace the glass (if no splinters have penetrated the work),
– the gear is readjusted (e.g. after a knock or fall),
– the crown/pusher or another part is replaced.
A complete overhaul is required after approx. 3-5 years; the first step is to overhaul the system:
– an external inspection of the case, dial and hands is carried out
– measured the rate values on the time scale
– a test of waterproofness is carried out
– Clean the housing before opening to prevent dirt from getting in
– After opening, the inside of the housing is also cleaned and the oil condition checked
– the movement is now completely disassembled, the parts cleaned and oiled, the rubber seals replaced and the water resistance restored
– After assembly and insertion into the case, the rate is checked for several days in various positions (lying down and on the watch winder – Zyklomat)
Service Center Contact
You would like your Alexander Shorokhoff watch
to our service center for inspection?
You can find our contact details here:
SERVICE ADDRESS
Hanauer Straße 25
63755 Alzenau
Germany
OPENING HOURS
Mo-Fr : 9:00 – 5:00 pm
Sa – Su : Closed
Contact form
The watch has an exquisite design better upclose than in the pictures. I enjoy the watch every other day and it is worth the money.
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