{"id":71931,"date":"2024-04-19T14:53:58","date_gmt":"2024-04-19T12:53:58","guid":{"rendered":"https:\/\/alexander-shorokhoff.com\/service-center\/"},"modified":"2025-05-28T12:07:40","modified_gmt":"2025-05-28T10:07:40","slug":"service-center","status":"publish","type":"page","link":"https:\/\/alexander-shorokhoff.com\/en\/service-center\/","title":{"rendered":"Service Center"},"content":{"rendered":"\t\t
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SERVICE CENTER<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\u2013\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\tAll “Alexander Shorokhoff” watches are produced in Alzenau, Germany. An elaborate outgoing inspection and certification by the watchmaker themselves guarantee the highest quality. The service is carried out by trained personnel with many years of experience in the watch industry. Alexander Shorokhoff” watches are high-quality mechanical timepieces with:\n\n– precisely regulated, refined, hand-engraved movement.\n– domed sapphire crystals\n– high-quality stainless steel or gold cases with glass back\n– 5 atm water resistance (some models – 3 atm)\n– additional functions on various models\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\nEvery watch sent in for repair is checked by the watchmaker, after which a cost estimate is submitted. Once the cost estimate has been confirmed, the watch will be repaired and delivered as quickly as possible (within 10 working days).\n\nAll watches of the \u201cAlexander Shorokhoff\u201d brand have a 2-year warranty.\nAll customers of Alexander Shorokhoff Uhrenmanufaktur GmbH are entitled to long-term service and information regarding the execution of a repair or replacement. We have service centers worldwide.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen does a mechanical watch need to be overhauled?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course, an overhaul or repair is necessary if the watch no longer functions properly. Under normal use, a comprehensive overhaul is normally only necessary after about 3 years. However, in terms of water resistance and the crown, a repair or inspection is urgently required after just one year, especially if the watch is worn regularly.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does a partial repair involve?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Partial repairs involve replacing the glass, for example
(if no splinters have penetrated the movement),
– readjusting the gear (e.g. after a knock or fall),
– replacing the crown\/pusher or another part.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does a complete overhaul or revision of my watch involve?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A complete overhaul is required after approx. 3-5 years; first of all:
– an external inspection of the case, dial and hands is carried out
– the rate values are checked on the timing scales
– a water-resistance test is carried out
– the case is cleaned before opening to ensure that no dirt can penetrate
– after opening, the case is also cleaned inside and the oil condition is checked
– the movement is now completely disassembled, the parts are cleaned and oiled, the rubber seals are replaced and the water resistance is restored
– after reassembly and insertion into the case, the movement is checked for several days in various positions (lying down and on the watch winder – Zyklomat)<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Service Center Contact<\/span><\/h1>\n

Would you like to return your Alexander Shorokhoff watch\nto our service center for an overhaul?<\/p>\n

You can find our contact details here:<\/p>\n

+49 6023<\/span> 91 99 55<\/span><\/a><\/p>\n

service@alexander-shorokhoff.de<\/a><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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SERVICE ADDRESS<\/strong>
Hanauer Stra\u00dfe 25
63755 Alzenau
Germany<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AVAILABLE BY TELEPHONE<\/strong>
Mon-Fri : 09:00 – 17:00
Appointments by appointment only
Contact form<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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WATCH MANUFACTORY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tABOUT OUR MANUFACTORY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

SERVICE CENTER All “Alexander Shorokhoff” watches are produced in Alzenau, Germany. An elaborate outgoing inspection and certification by the watchmaker themselves guarantee the highest quality. The service is carried out by trained personnel with many years of experience in the watch industry. Alexander Shorokhoff” watches are high-quality mechanical timepieces with:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-71931","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/alexander-shorokhoff.com\/en\/wp-json\/wp\/v2\/pages\/71931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alexander-shorokhoff.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alexander-shorokhoff.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alexander-shorokhoff.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alexander-shorokhoff.com\/en\/wp-json\/wp\/v2\/comments?post=71931"}],"version-history":[{"count":0,"href":"https:\/\/alexander-shorokhoff.com\/en\/wp-json\/wp\/v2\/pages\/71931\/revisions"}],"wp:attachment":[{"href":"https:\/\/alexander-shorokhoff.com\/en\/wp-json\/wp\/v2\/media?parent=71931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}