SERVICE CENTER
Of course, an overhaul or repair is necessary if the watch no longer functions properly. Under normal use, a comprehensive overhaul is normally only necessary after about 3 years. However, in terms of water resistance and the crown, a repair or inspection is urgently required after just one year, especially if the watch is worn regularly.
Partial repairs involve replacing the glass, for example
(if no splinters have penetrated the movement),
– readjusting the gear (e.g. after a knock or fall),
– replacing the crown/pusher or another part.
A complete overhaul is required after approx. 3-5 years; first of all:
– an external inspection of the case, dial and hands is carried out
– the rate values are checked on the timing scales
– a water-resistance test is carried out
– the case is cleaned before opening to ensure that no dirt can penetrate
– after opening, the case is also cleaned inside and the oil condition is checked
– the movement is now completely disassembled, the parts are cleaned and oiled, the rubber seals are replaced and the water resistance is restored
– after reassembly and insertion into the case, the movement is checked for several days in various positions (lying down and on the watch winder – Zyklomat)
Service Center Contact
Would you like to return your Alexander Shorokhoff watch
to our service center for an overhaul?
You can find our contact details here:
SERVICE ADDRESS
Hanauer Straße 25
63755 Alzenau
Germany
OPENING HOURS
Mon-Fri : 09:00 – 17:00
Sat – Sun : Closed
Contact form
The watch is beautiful and unique enough in my opinion. The finishing is excellent and it’s thin so it wears really very comfortably. With a SW300 movement, the customized and highly decorated rotor, the blued hands and numbers, the two straps (one of which is real Louisiana alligator (one-sided)) – all in a beautiful wooden box. I think it’s fairly prized and thus a compelling offer/package – if you like traditional dress watches with a twist. The customer service was excellent and very responsive. Just be aware that each watch is assembled upon order, so the total lead time is about 2 weeks (assembly plus shipping within Europe).
The watch has an exquisite design better upclose than in the pictures. I enjoy the watch every other day and it is worth the money.
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