SERVICE CENTER
Of course, an overhaul or repair is necessary if the watch no longer functions properly. Under normal use, a comprehensive overhaul is normally only necessary after about 3 years. However, in terms of water resistance and the crown, a repair or inspection is urgently required after just one year, especially if the watch is worn regularly.
Partial repairs involve replacing the glass, for example
(if no splinters have penetrated the movement),
– readjusting the gear (e.g. after a knock or fall),
– replacing the crown/pusher or another part.
A complete overhaul is required after approx. 3-5 years; first of all:
– an external inspection of the case, dial and hands is carried out
– the rate values are checked on the timing scales
– a water-resistance test is carried out
– the case is cleaned before opening to ensure that no dirt can penetrate
– after opening, the case is also cleaned inside and the oil condition is checked
– the movement is now completely disassembled, the parts are cleaned and oiled, the rubber seals are replaced and the water resistance is restored
– after reassembly and insertion into the case, the movement is checked for several days in various positions (lying down and on the watch winder – Zyklomat)
Service Center Contact
Would you like to return your Alexander Shorokhoff watch
to our service center for an overhaul?
You can find our contact details here:
SERVICE ADDRESS
Hanauer Straße 25
63755 Alzenau
Germany
OPENING HOURS
Mon-Fri : 09:00 – 17:00
Sat – Sun : Closed
Contact form
Ich bin rundum zufrieden 😊. Die “Winter” ist eine wunderschöne Uhr, hat eine tolle Größe, ein außergewöhnliches Ziffernblatt mit Diamantstaub und glitzert daher richtig schön im Licht. Ich würde mich immer wieder für diese Uhr entscheiden 🥰
I only buy watches to wear. None live in a safe awaiting the day they will be resold to another collector. In fact, I have only sold one watch in my life (a gold Rolex President with diamonds) because it was a dated look for me and the diamonds were after market. (I bought a limited edition Breitling with an in-house movement to update my look in case you are wondering.) My heirs will have to resell the rest.
The Alexander Shorokhhoff Kandy Orange watch is flawless and beautiful and feels perfect on the wrist. This is my first watch from Shorokhhoff. I was admittedly nervous thinking this was an overpriced rebirth brand made in China. My initial concerns were unfounded.
While I find many of these Shorokhhoff watches to be unique and interesting, I had to ask myself when would I wear that watch. I actually have a checklist of things a watch must have before I will consider it, and this watch had almost none of those objective attributes. But something about this watch just literally jumped out at me. Orange you say? Well, I’m a University of Florida Gator graduate (two degrees), so orange is my color. Are the 60, 20, and 40 dial markers unusual? Yep. Do they help you read the time. Sort of. Did I even notice that at first? Nope. Am I an art deco fan? Not really. I was also nervous about buying a watch online sight unseen from a foreign country. I can say that if that is your sticking point, I would not worry about that. If you love the look of this watch, you will get what you see. Exactly. It is a luxury quality product. But once you love the look of a watch, you have to decide if you can afford it. If you can pay the asking price, then you have to worry about whether you are getting ripped off. Unlike some other “fashion” watches that I own (Gucci, Swatch Omega), this is a luxury watch, with a luxury box (which should not matter but it does), with a luxury fit and finish despite the fact that I first heard about the brand on Instagram. While I have more expensive watches, this was admittedly three times over what I would normally pay for watches now, and I had to think about it before making the purchase. It was a splurge when I have so many other options. I don’t have any real watch nerds that I’m trying to impress in my business or life in general. Nobody who is outside the watch world will say, “OH! Is that one of the Shorokohhoff limited edition watches.” If it is not a Rolex, then any cool looking watch is just another watch–and it is not an Apple Watch so what does it even do? There are THOUSANDS of other watches at, or below, this price, but only 2 others like this. I am very pleased with my purchase and I feel happy every time I look at it. In my opinion, the THAT is the real measure of a watch (or any purchase really). If you look at it and brings joy to your heart, then you are doing the right thing. This watch is now on the list of my prized possessions. All thanks to a Russian guy making watches in Germany. I would 10/10 recommend this watch or any watch using this same design template. While I can’t speak to the others, I bet they have the same quality and attention to detail.
P.S. This is an automatic watch but it can be hand wound if you let the power reserve run down. The ETA movement is so precise that for the first few days, I did not think it was winding properly because I could not feel anything when turning the crown after a few turns, so I stopped. When I looked the movement up online, it said 20-40 clockwise turns at position 0 (fully pushed in). Yesterday, I turned it 20 times and it lept to life.
The watch is beautiful and unique enough in my opinion. The finishing is excellent and it’s thin so it wears really very comfortably. With a SW300 movement, the customized and highly decorated rotor, the blued hands and numbers, the two straps (one of which is real Louisiana alligator (one-sided)) – all in a beautiful wooden box. I think it’s fairly prized and thus a compelling offer/package – if you like traditional dress watches with a twist. The customer service was excellent and very responsive. Just be aware that each watch is assembled upon order, so the total lead time is about 2 weeks (assembly plus shipping within Europe).
The watch has an exquisite design better upclose than in the pictures. I enjoy the watch every other day and it is worth the money.